Our Policies
At Celestia Nails, we go out of our way to make sure our valued clients have the best experience possible, from the minute they enter our doors to the moment they leave our incomparable nail salon. Please take a moment to review our policies to ensure you understand our operations procedures. If you have any questions, just get in touch and we’ll be happy to help.
Cancellations
At Celestia Nails, we do our best to make sure all your needs are taken care of. If you have to cancel or change your appointment, just let us know. If you inform us less than 24 hours before your scheduled time, we have to charge an administration fee and cannot guarantee we’ll be able to slot you in. Want to find out more? Get in touch.
Tardiness
Please be courteous to the staff and other clients at Celestia Nails and make sure you arrive on time for each appointment. If you are more than 15 minutes late, we may have to charge an administration fee and reschedule your appointment for another time. If you see you are running late, the best thing to do is let us know so we can minimize any disruption to our staff and other customers.